Customer Excellence Junior Agent

7 hours ago Junior Stockholm, Sweden Onsite Customer Support Jobs by Lunar Group A/S

Lunar Group A/S Visit Lunar Group A/S website

Lunar Group A/S is the Danish parent company of Lunar’s active Nordic digital-banking and financial-services businesses.

Lunar Group A/S on Documentation

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Aarhus, Denmark

Funding history

svg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary [a&]:hover:bg-secondary/90 py-1 text-foreground/70 hover:text-foreground">Unknown ($77M)svg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary [a&]:hover:bg-secondary/90 py-1 text-foreground/70 hover:text-foreground">Series D ($210M)svg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary [a&]:hover:bg-secondary/90 py-1 text-foreground/70 hover:text-foreground">Series C ($40M)

Investors

svg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary [a&]:hover:bg-secondary/90 py-1 text-foreground/70 hover:text-foreground" data-slot="badge" href="/i-david-helgason">David Helgasonsvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary [a&]:hover:bg-secondary/90 py-1 text-foreground/70 hover:text-foreground" data-slot="badge" href="/i-alan-howard">Alan Howardsvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary [a&]:hover:bg-secondary/90 py-1 text-foreground/70 hover:text-foreground" data-slot="badge" href="/i-idc-ventures">idc-venturessvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary [a&]:hover:bg-secondary/90 py-1 text-foreground/70 hover:text-foreground" data-slot="badge" href="/i-kinnevik">kinneviksvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary [a&]:hover:bg-secondary/90 py-1 text-foreground/70 hover:text-foreground" data-slot="badge" href="/i-chr-augustinus-fabrikker">chr-augustinus-fabrikker

Projects

Lunar Blocksvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary text-secondary-foreground [a&]:hover:bg-secondary/90 ml-auto shrink-0 text-[10px]">Centralised Exchange Lunar Youthsvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary text-secondary-foreground [a&]:hover:bg-secondary/90 ml-auto shrink-0 text-[10px]">Uncategorized Lunar Businesssvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary text-secondary-foreground [a&]:hover:bg-secondary/90 ml-auto shrink-0 text-[10px]">Uncategorized Moonrise by Lunarsvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary text-secondary-foreground [a&]:hover:bg-secondary/90 ml-auto shrink-0 text-[10px]">Payments Infrastructure Lunar Block A/Ssvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary text-secondary-foreground [a&]:hover:bg-secondary/90 ml-auto shrink-0 text-[10px]">Centralised Exchange Lunar Bank A/Ssvg]:pointer-events-none [&>svg]:size-3 border-transparent bg-secondary text-secondary-foreground [a&]:hover:bg-secondary/90 ml-auto shrink-0 text-[10px]">Payments Infrastructure

About Lunar Group A/S

Lunar Group A/S is headquartered in Aarhus and is the parent company of Lunar Bank A/S, Lunar Block A/S, Moonrise Banking Services A/S, and Lunar Journey AB. Its group businesses provide regulated digital banking, business banking, Nordic banking-services/payment connectivity, and crypto-asset trading across Denmark, Sweden, and Norway.

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Skills

Customer ServiceEfficiencyEnglishProblem SolvingSalesService LevelSwedish

Candidate Availability

svg]:pointer-events-none [&>svg]:size-3 [a&]:hover:bg-accent [a&]:hover:text-accent-foreground border-sky-500/20 bg-sky-500/5 text-sky-200 transition-colors cursor-pointer hover:border-sky-400/50 hover:bg-sky-500/15 focus-visible:border-sky-400/50" title="Stockholm, Sweden">Onsite

Stockholm Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

You will handle customer inquiries by phone and in writing, assess individual user needs, and provide appropriate support. You will share feedback and ideas to improve products and processes, and help achieve service-level and efficiency goals from the Stockholm office.

At least 1 year of service and sales experienceWritten and verbal Swedish communicationWritten and verbal English communicationCustomer serviceProblem-solving

Handle customer inquiries by phone and in writingAssess individual user needs and provide supportProvide feedback and ideas to improve processes and productsHelp achieve service-level and efficiency goals