Executive Assistant to The Founder

Right now, the founder of one of the fastest-growing D2C brands in the UK is spending his time on logins, PDF replies, and calls he doesn't need to be on. That's the problem this role exists to solve. The business just launched in the USA. It's also in the early stages of a potential fundraise. Both of those landed on top of everything else, and the founder's two highest-value activities, making ad creative and training the team, are getting squeezed by admin that should never have reached him in the first place. He needs someone sharp enough to absorb it all and run with it. This is a fully remote, full-time role. Open to either employment or contractor status, whichever suits your location. WHAT'S IN IT FOR YOUDirect line to the founder. No layers, no politics. You'll work daily with the person actually building the business, with visibility across a US market launch and a live fundraise.Real autonomy, fast. Trust is earned quickly here. If you're good, you won't stay in a reactive lane long: the path runs toward owning full projects, then a Chief of Staff style remit.A genuine learning budget. £5,000 a year to spend on your own development, no restrictions on what you pick.Whatever tooling makes you faster. Full AI tooling access and the expectation that you'll use it well.Flexibility that actually means something. Only six hours of daily overlap required. The rest of your schedule is yours.Room to grow the role around you. This is a brand new position with no fixed script. It gets shaped by what you're good at. WHAT YOU'RE GETTING INTOOwn the founder's inbox and calendar end to end: triage everything, kill or handle what you can, and only surface what genuinely needs his inputChase and close open threads with suppliers, 3PL, agencies and service providers so nothing sits waiting on himAbsorb the ad-hoc internal requests currently landing on his desk, like access, logins and one-off fixes, and route them properlySit on calls he doesn't need to be on and report back the outcome, not a transcriptRun point on live projects such as fundraise material and US launch admin, doing the gathering and organising so he can focus on the judgement callsScreen CVs and coordinate interviews as the team keeps hiringHandle creator and influencer communications until that hire is in placeBuild simple process and documentation as you go, so the business stops depending on one person's memory WHO YOU AREYou have 3+ years supporting a founder, CEO or exec inside a fast-growing company, ideally ecommerce or D2CYou've owned projects end to end, not just kept a diary and cleared an inboxYou're a generalist who has handled whatever came up: logistics, suppliers, comms, legal admin, hiring adminYou move fast, reply fast, and act without waiting for a written briefYou read between the lines and know what needs escalating versus what you can just handleYou're calm and organised under pace, not scrappy for the sake of it, but never slowYou're comfortable holding genuinely confidential information: financials, investor material, salaries, supplier termsYou've worked remotely as part of a distributed teamYou're fluent in English, spoken and written, and comfortable representing the founder to suppliers, partners and creatorsYou're proficient in Shopify, Google Workspace and Slack, and you already use Claude or similar AI tools wellBonus if you've:Worked in health, wellness, beauty or supplements, especially subscription-basedSupported a fundraise process or a company opening a new marketUsed Meta Ads Manager, Klaviyo, Notion, Asana, Loop, Recharge, Triple Whale, Lifetimely or a helpdesk tool like Richpanel