ICT Support
ALM Partners
We are looking for an ICT Support to join our Service Desk team on a fixed-term basis (parental leave cover).
In this role, you will be responsible for providing internal IT support services and continuously improving the usability of technology for our employees. At ALM Partners, we work with modern technologies and often have the opportunity to test new solutions before they are rolled out to end users. Our technology stack includes Microsoft 365, Azure cloud platforms, and the Atlassian product suite.
What You’ll Do
Provide internal IT support and Service Desk services for employeesManage and support end-user devices, software, and user accountsTroubleshoot and resolve technical issues across various platforms and systemsContribute to the development and continuous improvement of internal ICT servicesSupport Microsoft 365 and Azure-based environmentsParticipate in implementing and testing new technologies and services before deploymentHelp maintain documentation, processes, and knowledge basesCollaborate with colleagues and external partners to ensure smooth IT operations
What We’re Looking For
Previous experience in IT support, end-user device management, or customer serviceAbility to document work and communicate effectively in both Finnish and EnglishInterest in developing your skills and taking on increasing responsibility in customer-facing support rolesA self-driven, reliable, proactive, and collaborative approach to workExperience with Microsoft 365 and Azure cloud platforms, particularly identity and access managementRelevant possible Microsoft certifications related to Azure Infrastructure or Microsoft 365, such as AZ-900, AI-900, SC-900, or AZ-104Someone who is proactive, eager to learn, considerate of others, and naturally easy to work with
Nice to have
Experience with maintaining and developing corporate network infrastructure in a secure mannerExperience with or strong interest in, Microsoft 365 security and compliance toolsExperience with the Atlassian platform, including its administration and development
What we offer
A growing, profitable, and stable company, largely owned by it's employees, operating in an expanding marketSupportive work culture with a strong sense of communityComprehensive benefits, including occupational health and dental care, sports, culture and lunch benefits, as well as extensive insurance coverageContinuous learning, such as access to Coursera, support for certifications and professional developmentHybrid working environment, offering flexibility and trust in how and where you work
The compensation range for this role is 3150-3700 EUR, depending on seniority. In addition to base salary, we offer annual bonuses and a yearly-renewed Partner program.
The role is fixed-term until 31.1.2028, with permanent possibility - as our business continues to grow, we expect there to be opportunities to continue beyond 2028, too.
Preferred start date is November 2026 (exact start date agreed separately).
Interested?
Apply now! We’ll review applications throughout the application period and get in touch with you as soon as possible.