Legal Administrative - Social Media Specialist

Job OverviewOur client is looking for an Legal Administrative - Social Media Specialist to serve as the operational backbone and digital voice of a thriving criminal defense practice. This hybrid role combines essential case management support with strategic social media execution. You will keep cases moving forward by managing client follow-ups, coordinating document collection for mental health diversion matters, handling court filings through the firm's case management system, and running collections when needed. At the same time, you will build and execute the firm's social media strategy to attract new clients and establish thought leadership in the criminal defense space. This is a high-impact role where your organizational skills and creative marketing abilities directly contribute to client outcomes and firm growth. Client OverviewOur client is a growing criminal defense law firm based in California specializing in mental health diversion cases. The firm handles complex defense matters and works directly with clients navigating the criminal justice system. They are expanding their remote team to support increased caseload and digital presence. Schedule:Monday - Friday, 9:00 AM - 6:00 PM PST, with 1 hour unpaid break (40 work hours per week) Responsibilities:Manage client follow-ups and task coordination for mental health diversion cases to ensure timely document collection and case progressHandle court filings and maintain accurate case documentation in Clio case management systemProcess payment plans and run credit card collections through Clio as neededDevelop and execute comprehensive social media marketing strategy across platforms to generate client leadsCreate engaging content using Canva and CapCut, including video content that showcases firm expertiseSchedule and publish social media posts consistently to maintain active online presenceManage community engagement by responding to messages and inquiries, escalating warm leads for case evaluationConduct weekly analytics reviews to assess performance, identify what is working, and pivot strategy accordinglyResearch competitor social media activity and implement successful promotional tacticsMaintain organized calendar management for administrative tasks and deadlines Requirements:Proven experience in administrative support with strong organizational and follow-up skillsDemonstrated social media marketing experience with portfolio showing content creation and campaign resultsProficiency in Clio case management software for document management, billing, and client communicationStrong content creation skills using Canva and CapCut, including video editing capabilitiesExperience with social media strategy, scheduling, analytics, and community managementAbility to manage multiple priorities across administrative tasks and creative projectsComfortable handling payment processing and professional collections conversationsUniversity education or equivalent professional experiencePrevious experience working with law firms or legal service providers (Nice-to-have)Familiarity with the criminal defense or mental health legal space (Nice-to-have)Experience with paid social media advertising campaigns (Nice-to-have)Prior experience working remotely for US-based companies and familiarity with American business communication norms (Nice-to-have) Independent Contractor PerksPermanent work from homeImmediate hiringHealth Insurance Coverage NotePlease click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.