Norwegian Speaking IT Customer Service Experts - Work In Athens, Greece

Norwegian Speaking IT Customer Service Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global organizations. We pride ourselves on facilitating career-defining moves, ensuring our candidates secure the most prestigious opportunities available in the international market.

Job Overview

We are currently sourcing exceptional candidates for the Norwegian Speaking IT Customer Service Experts position in Greece, set within a cutting-edge Information Technology environment. This is a unique opportunity to join our elite team and elevate your professional profile while enjoying the vibrant lifestyle that accompanies premier jobs in Greece.

Key Responsibilities

Provide high-level technical support and troubleshooting for software and hardware inquiries in NorwegianManage customer interactions via phone, chat, and email, ensuring optimal resolution within the IT sectorDiagnose complex technical issues and provide precise, user-friendly solutions to end-usersMaintain detailed documentation of IT cases within the internal CRM system to ensure knowledge sharingCollaborate with cross-functional IT teams to escalate and resolve high-priority technical incidentsStay updated on the latest IT trends and product features to deliver accurate, modern supportEnsure high levels of customer satisfaction by consistently meeting performance KPIs

Native or fluent Norwegian (spoken and written) is mandatory for this roleValid EU passport or a valid work permit for GreeceDemonstrable passion for technology and a desire to build a career in the IT industryExceptional communication skills and a customer-centric mindsetProfessional proficiency in English, as it is the primary internal business languageAbility to relocate to Athens for this onsite Norwegian Speaking IT Customer Service Experts position in Greece

Benefits

What We Offer

Competitive Monthly Salary plus 13th and 14th salaries paid annuallyFully Paid Training programs to enhance your IT skill setComprehensive Health Insurance and private medical coverageFully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodationMonthly Performance Bonus linked to your success in IT support metricsAccess to world-class office facilities in the heart of AthensCareer development opportunities within the global IT support sector

Life in Greece

Choosing one of our Norwegian-speaking jobs means embracing the incomparable lifestyle that Greece has to offer. With over 300 days of sunshine a year, you can enjoy stunning Mediterranean beaches, world-renowned historical sites, and a vibrant nightlife scene that makes Greece a top destination for international professionals.

Beyond the professional advancement of our Norwegian Speaking IT Customer Service Experts position in Greece, you will benefit from a high quality of life, an affordable cost of living, and a culture that values hospitality. Relocating to Greece is a life-changing decision that promises both professional growth in the IT industry and personal fulfillment in a beautiful, historic setting.

How to Apply

If you are ready to take the next step in your career and join a leading team, we invite you to click Apply Now to submit your application to Mercier Consultancy Group. We look forward to helping you embark on this exciting journey in Athens.