Operations Associate

Cota Robotics puts robots to work in retail stores. They take on the repetitive, time-consuming jobs like inbounding goods, replenishing shelves and sorting stock, currently mostly overnight. They're driven from our control room in Stockholm and increasingly run on their own. We raised a €1.92M pre-seed in August 2026 and are live with retailers in Sweden and Finland. We're a small team based at Sankt Eriksgatan in Stockholm, where half the office is our own dark store. About the roleEvery night, robots run shifts in real stores. Each of those shifts has to be planned, staffed, executed, debriefed, and turned into something better than the shift before it. Someone has to own that system. That's this role. You'll work as the right hand to our Head of Operations, based with the team at our Stockholm office. You'll run store launches, build the operating model that our shift leads and teleoperators work from, and sit in the middle of the loop between customers, the control room, and the engineers building the robot. It's the role with the widest view of how this company actually runs. What you'll doOwn the operations playbook: how a store gets launched, how a shift gets run, how a problem gets escalatedRun store launches end to end, from site prep and install through first shifts and handoverBuild the systems the shift organisation depends on — staffing, checklists, reporting, escalation pathsTurn what happens on shift into decisions: what engineering fixes next, what changes before the next launchBe the operational point of contact for our customers between launches What we're looking forA strong bachelor's or master's, and the analytical instinct that comes with it: you can look at a messy operation and find the structure in itHigh agency: you see the gap and close it without being askedGood with people across the range, from a store manager on a busy day to an operator at 3am to an engineer mid-sprintComfortable in a fast-moving, unfinished environment where the plan changesWilling to travel to customer stores in Sweden and FinlandFluent in English; Swedish is a plusWe expect to fill this role in November or December 2026, so we may not be able to offer an immediate startYou must already have the right to work in Sweden, as unfortunately we're not able to offer visa sponsorship at our current stage Why joinWork directly with the Head of OperationsGet broad exposure to launches, deployments, and customer-facing operationsHelp build the processes that make scaling possibleTake on meaningful responsibility early