Product Manager, Consumer Experience

Interested in shaping how millions of music fans discover, buy and experience the music they love? Songtradr is the world's largest B2B music technology company, providing end-to-end solutions across music licensing, rights management and direct-to-fan experiences. Through businesses including MassiveMusic and Bandcamp, Songtradr empowers music creators and enables global brands to connect with audiences through the power of music. Behind this is a global platform operating at significant scale. Our systems process billions of requests every month, powering experiences that connect music creators, fans and brands around the world. Now we're growing our Product & UX presence in Finland. Based in Helsinki, you'll be part of Songtradr's global Product & UX organisation, working across teams, markets and products with colleagues around the world. It's an opportunity to take meaningful ownership of global consumer experiences while joining Songtradr at an exciting stage of growth in Finland. — The role We're looking for a Product Manager to own the consumer experience across Songtradr's direct-to-fan products, with Bandcamp at the heart of the role. Bandcamp is a marketplace where fans buy music directly from artists and labels. It's built around ownership: when a fan buys music, they own it. They can download it, play it and keep it in a collection that grows with every purchase. As a Product Manager, you'll own that consumer journey end to end – from someone's first visit and purchase to the experience that keeps them coming back to discover and support more artists. Alongside Bandcamp, your scope will include other consumer products across the Songtradr portfolio. You'll own areas including: Getting started: sign-up, onboarding, fan accounts and profilesDiscovery to retention: the conversion funnel and experiences that bring fans backThe fan's relationship with their music: collections, playback, wishlists and followsThe fan mobile appNotifications and lifecycle communicationsFan subscriptions Payments, search and recommendation quality, and seller-facing tools are owned by neighbouring teams – you'll own the surfaces they show up on. — What you'll do You'll have end-to-end product ownership across these consumer surfaces, combining customer insight, data and commercial thinking to decide what we build and why. You'll: Own the feature roadmap across the consumer experience and key commercial momentsLead discovery through user research, interviews and data analysisImprove conversion and retention through A/B testing and experimentationMeasure impact through fan feedback, analytics and commercial data, adapting plans based on what you learnWork closely with design and engineering to frame problems, set scope and turn ideas into products that shipUse AI tools across product work, from research and prototyping to documentation and analysis — What we're looking for Ideally, you'll bring: 3+ years of Product Management experience, including ownership of a consumer-facing digital product with real users and commercial outcomesA track record of improving conversion, engagement or retention, with the ability to explain what drove the resultsExperience with product discovery and experimentation, including user research, data analysis and A/B testingExperience working closely with engineering and design teams, with enough technical fluency to frame problems, make pragmatic decisions and work effectively on a large, established platformStrong written and verbal communication skills in an international environmentComfort using AI tools as part of your everyday product work Experience in music, media, marketplaces, mobile apps, lifecycle messaging or subscription products is a plus, but not a requirement. We don't expect you to tick every box. We're looking for a Product Manager who combines curiosity about users with commercial thinking and enjoys turning insight into products that make a measurable difference. — Why Songtradr, why now Product is a global function across Songtradr's licensing, consumer and creative businesses. Rather than owning a single product in isolation, our Product Managers own coherent experiences across the portfolio – giving you the opportunity to influence how millions of people interact with music globally. You'll be based in our Helsinki office in Vallila, working in a flexible hybrid model, while collaborating closely with Product, Design and Engineering colleagues around the world. — What you'll get Salary: €7000-8000 per month, depending on experienceEquity: RSUs – real upside as the company continues to growFlexible hybrid working from our brand-new Helsinki office in VallilaGrowth: 15 hours per month dedicated to learning and professional development Our values Lead with Music. Our compass and our passion.Perform as One Band. United by purpose and trust.Own Your Voice. Listen deeply, speak honestly. Ready to apply? If you're excited about building consumer products, understanding what makes people come back and shaping how fans experience and support the music they love, we'd love to hear from you. And if you don't tick every box? Apply anyway. We're interested in different combinations of product experience, commercial thinking and perspective. The application period is open until October 21st, but we'll move forward as soon as we find the right person – so we encourage you to apply early. If you have any questions about the role or recruitment process, feel free to reach out to Roosa Holkko, our Recruitment Consultant at [email protected]. Songtradr is an equal opportunities employer. You’re welcome here for who you are – no matter where you’re from, what you look like, or what’s playing in your headphones.