Program Director

Experience leading complex enterprise software Programmes, with at least 5 years in senior delivery leadership. Proven track record managing multi-workstream Programmes in insurance or financial technology environments.Deep insurance domain knowledge: Life & Pension, Property & Casualty, or equivalent specialty lines. Familiarity with Policy Administration Systems and the insurance technology landscape strongly preferred.Demonstrated expertise in milestone-based delivery governance: exit criteria design, scope control, change order management, and delivery framework design at enterprise scale.Experience leading global cross-functional teams including SI partners, offshore delivery resources, and customer-side teams in a matrixed environment.AI transformation experience: practical comfort directing AI tools across program management functions, evaluating AI-generated outputs, and operating an AI-native delivery model.Program financial management: budget ownership, forecasting, cost-to-serve awareness, and milestone-based billing alignment.Excellent communication and stakeholder management skills. Comfortable running steering committees, presenting to senior customer leadership, and managing difficult conversations with clarity.Project management certification required: PMP (Project Management Professional), PgMP (Program Management Professional), or PRINCE2 Practitioner certification.Preferred: experience with Scaled Agile (SAFe), hybrid delivery models, and SaaS implementation programs. Additional certifications such as SAFe Agilist, Certified ScrumMaster (CSM), or PMI-ACP are a plus.Undergraduate degree required. Relevant technical or business post-graduate qualification is a plus.