Quality Assurance Manager - Public Sector
Quality Assurance Manager – EU Project
Location: EU-based / according to project delivery requirements
Client: European Centre for Disease Prevention and Control (ECDC)
Contract: Long-term EU project
About The Role
SEIDOR is looking for an experienced Quality Assurance Manager to join an international project supporting ECDC.
The role focuses on defining, applying and monitoring quality standards across IT projects and services, ensuring compliance with established processes, methodologies and quality requirements.
Main responsibilities
Define and maintain quality plans, standards, procedures and acceptance criteria.Perform quality reviews of IT project deliverables and software development lifecycle activities.Monitor compliance with established QA processes and identify non-conformities.Perform root cause analysis and define corrective and preventive actions.Support risk identification, quality reporting and continuous improvement initiatives.Prepare quality metrics, reports and recommendations for stakeholders.Support teams through quality guidelines, templates, training and best practices.Collaborate with project managers, technical teams and business stakeholders.
Requirements
Mandatory requirements
University degree and at least 4 years of relevant IT professional experience, or equivalent professional experience where applicable.Minimum 3 years of relevant Quality Assurance / Quality Management experience in IT environments.Strong knowledge of IT quality standards, processes, risk management and continuous improvement.Excellent communication and reporting skills.English level B2 or higher.Experience working in international and multicultural environments.
Mandatory certification
Candidates must hold at least one of the following, or a clearly equivalent recognised certification:
ISO 9001 Internal AuditorISO 9001 Lead AuditorLean Six Sigma Green Belt or Black BeltCertified Quality Auditor – CQACertified Manager of Quality / Organisational Excellence – CMQ/OE
⚠️ ISTQB alone does not fulfil the mandatory certification requirement.
Nice to have
Experience in EU institutions, bodies or agencies.Experience with regulated or public-sector environments.Knowledge of Agile / DevOps delivery models.Experience in software QA governance and process improvement.