Service Technician
About Us
Abilia develops and offers innovative assistive devices that enhance safety, independence, and participation for people with special needs. Through smart technological solutions in areas such as communication, cognition, and emergency alerts, Abilia helps make everyday life easier and safer for both users and their loved ones.
About The Role
As a Service Technician at Abilia, you’ll have a hands-on and varied technical role where you’ll work on troubleshooting, repairing, servicing, and installing the company’s products. The work is performed both at the office in Solna and on-site at Abilia’s customers’ locations.
The role combines hands-on technical work with customer interaction and documentation. You’ll primarily work on scheduled installations, service calls, and repairs, and you’ll be responsible for ensuring that the work is carried out in a structured manner and in accordance with Abilia’s established procedures and processes.
To thrive in this role, we believe you are someone who values order and structure and understands the importance of documenting your work. You work methodically, follow established procedures and processes, and take responsibility for ensuring your tasks are followed through from start to finish.
In This Role, You Will, Among Other Things
Provide technical support to customers and colleaguesTroubleshoot, repair, and service Abilia’s productsPerform installations, service calls, and repairs at customer sitesPerform simple technical tasks and assembly, such as battery replacementsWork with technical equipment such as tablets, alarm systems, and other electronic products
Working hours: 8:00 a.m.–5:00 p.m., Monday–Friday
Employment type: Full-time
Start date: To be agreed upon
Work location: Solna, with work on-site at client locations
A background check will be conducted as part of the recruitment process.
Our Qualification Requirements
Have an interest in technology and a good practical understandingBe comfortable with computers, IT systems, and technical equipmentBe solution-oriented and willing to take initiativeBe able to plan, organize, and follow up on your work independentlyBe meticulous and comfortable working according to established procedures and processesBe service-oriented and enjoy customer contactHave strong communication skillsBe able to communicate fluently in SwedishHave a good command of English, both spoken and writtenHold a Class B driver’s license
The following are also desirable
Experience in technical support or IT supportExperience as a service technician or in a similar hands-on technical roleExperience troubleshooting, servicing, and repairing technical equipmentExperience or knowledge in electronicsExperience with alarm systems or similar technical systemsExperience with on-site installation and service at customer locations
You are welcome to apply without a resume, but in order for us to process your application, you will need to submit one later.