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ServiceNow Lead Technical Consultant - ITOM/AIOps

  • Remote
  • Finland
  • English
  • Posted 03.09.26 16:18

Candidates must include a summary of their proven implementation experience with Event Management, Metric Intelligence, and Health Log Analytics. Applications submitted without this summary will be rejected without consideration. About the RoleLead ITOM TC who is expert with Discovery, CMDB, Service Mapping and AIOps. This requires an experienced ITOM/AIOps consultant capable of configuring ServiceNow operational intelligence capabilities rather than a general platform resource. ResponsibilitiesLead implementation of Phase 1 AIOps use cases.Configure and optimize:Event ManagementMetric IntelligenceHealth Log AnalyticsEvent correlationImpact analysisCMDBService Mapping Required SkillsMetric Intelligence and Health Log AnalyticsExpert with AIOps - Event Management and Service Mapping Certifications Required: CSACIS - DiscoveryCIS - Service MappingCIS - AIOps (Event Management)