Showroom Accounts Advisor

Application Deadline: 16 October 2026Department: Sales Location: SwedenCompensation: Skr440,000 - Skr468,000 / year

Description

We're opening a brand-new showroom in Stockholm's prestigious Östermalm district, creating a dedicated home for Corston in Sweden. This is a proud moment for our business and an incredibly exciting opportunity to join us as we establish our presence in one of Europe's most design-conscious markets.

Corston was founded with a simple ambition: to create beautifully designed architectural details that flow seamlessly from room to room. Today, our collections of switches, sockets, lighting and hardware can be found in homes and commercial projects across the UK, Europe, the UAE and the USA.

Sweden is already one of our strongest and fastest-growing markets, with a loyal customer base and increasing demand from homeowners, architects, interior designers and trade professionals. Our Stockholm showroom will be at the heart of that growth, giving customers the opportunity to experience Corston's products, craftsmanship and customer service first-hand.

We're looking for a Showroom Accounts Advisor who thrives on building relationships and delivering exceptional customer experiences. You'll be one of the first people customers meet, whether that's in the showroom, over the phone or via email, helping them bring their projects to life.

This is far more than a showroom role. You'll become a trusted point of contact for customers, support trade professionals and work closely with the Showroom Account Manager to grow our customer base and build lasting relationships across Sweden. Every day will be different, and you'll play an important part in the success of Corston's flagship Nordic showroom.

Key Responsibilities

Provide excellent customer service via telephone, email, face to face and other communicationsManage the showroom pipeline – engaging with customers post-visit Follow up on trade applications no spend, samples sent and quotations Handle a high volume of daily customer enquiries efficiently and professionally Call trade applications who haven’t purchasedEngage with customers in a friendly, attentive, and professional mannerStrive to achieve first-contact resolution Support inbound trade enquiries Prepare and manage customer quotes Maintain up to date and accurate records of our customers within our CRM systemUtilising databases support outreach within the trade industry

Skills, Knowledge and Expertise

Must have a minimum 2 year customer service and sales experienceExcellent verbal and written communication Ability to handle a high volume of calls and emails efficiently Ability to build strong relationships with customers High attention to detail and accuracy Positive, proactive and adaptable attitude High performer mindset

Benefits

Competitive salaryAnnual discretionary bonus scheme25 days holiday plus public holidaysStaff discount across the Corston rangeOngoing training and development opportunitiesCareer progression opportunities within a fast-growing international businessWork with a premium design-led brandBe part of building Corston's flagship Nordic showroom from day oneJoin a collaborative, supportive and ambitious teamOpportunity to work with architects, interior designers, contractors and homeowners across Sweden