Airport Managers & Duty Supervisors | Gothenburg, Sweden

Job Description At Etihad, every journey begins long before take-off. Our airport teams bring together people, partners and operations to make sure every guest journey runs smoothly from check-in to take-off. We're looking for experienced Airport Managers and Duty Supervisors, with the leadership skills and operational expertise to keep our airport operations running safely, smoothly and to the highest standards. This is an opportunity to lead teams, work closely with service partners and play a key role in delivering the Etihad experience. You'll help lead the operation on the ground, balancing safety, service, quality and operational performance while representing Etihad at the airport. As we grow to more than 200 aircraft and 125+ destinations, you'll be part of a global airline with the ambition, standards and opportunities to match your own. What this means for you Lead operations at our upcoming stationRepresent one of the world's fastest-growing airlinesBe part of our global network spanning 125+ destinationsGrow your career as we continue to expandCompetitive salary and comprehensive benefits Your role Lead and oversee daily airport operations, ensuring safe, efficient and seamless handling of all passenger and aircraft movements in line with Etihad standards and regulatory requirements.Lead safety, security and compliance across the operation, identifying risks, monitoring standards and taking action to maintain a safe and secure airport environment.Manage disruptions, delays and diversions, ensuring teams are prepared to respond quickly and keep guests and the operation moving.Manage on-time performance, including identifying and mitigating delays, maintaining accurate reporting and following up on actions to improve operational performance.Drive airport ancillary sales, ensuring teams are aligned on targets, processes and opportunities to generate additional revenue.Monitor customer service performance against agreed standards and KPIs, identifying opportunities to improve the guest experience and operational delivery.Act as the Local Security Contact Officer, supporting the station’s security requirements and maintaining compliance with Etihad and regulatory standards. Requirements Degree-level education or relevant industry experience.Experience leading Airport Operations in a management or supervisory role within a shift-based environment.Strong leadership and people management skills, with a proven ability to deliver results.Excellent communication and stakeholder management skills across internal and external teams.