Business Automation engineer

Senior Business Automation & Partnership Tooling Consultant

For the flight division of a client operating in Travel, we are looking for a Stockholm-based external consultant.

Overview

An industry-leading technology business within the travel sector is seeking a Senior Business Automation & Partnership Tooling Consultant to support a high-profile strategic partnership operation. This role sits within a business-facing team responsible for managing complex cross-company collaboration across multiple operational workstreams. The team coordinates stakeholder interactions, escalations, reporting cycles, dependency tracking, and executive-level governance activities. The successful consultant will help design and implement the tooling, automation, and reporting capabilities required to scale partnership operations.

What You'll Be Doing

Discovery & Process Analysis

Observe and analyse existing operational processesAttend stakeholder meetings and working sessionsMap workflows and identify operational bottlenecksAssess current tooling, reporting, and information flowsDeliver recommendations and an implementation roadmap

Jira & Workflow Automation

Design and configure Jira project structuresBuild workflows, dashboards, custom fields, and automation rulesImplement action tracking and dependency management processesSupport integration between multiple Jira environmentsMigrate existing tracking processes from spreadsheets into Jira

KPI Dashboarding & Reporting

Build shared operational KPI dashboardsConsolidate information from multiple data sourcesImprove visibility of performance, delivery, and escalation metricsCreate leadership and operational reporting views

Slack Monitoring & Operational Intelligence

Develop monitoring capabilities across multiple Slack channelsDetect and classify operational issues and escalation signalsBuild configurable alerting and notification mechanismsGenerate automated summaries and insights

AI-Enabled Automation

Utilize enterprise-approved LLM technologies such as Claude and GeminiImplement classification, summarisation, and information extraction workflowsCreate maintainable AI-powered automation solutionsFocus on practical business applications rather than model development

Documentation & Handover

Produce clear operational documentationCreate maintenance guides for non-technical usersDocument configuration options and solution architectureSupport knowledge transfer and long-term sustainability

Required Skills & Experience

Essential

Process discovery, workflow analysis, and business process improvementJira and Confluence administrationSlack API development and integrationGoogle Workspace integrations (Sheets, Docs, Slides, Calendar)Python, JavaScript, or TypeScript developmentExperience building business applications using LLM technologiesStrong stakeholder management and communication skills

Desirable

Cross-instance Jira integrationsLooker Studio or operational dashboard developmentPrompt engineering experienceSlack Bolt frameworkData migration projectsAI coding assistant experience (Claude Code, Cursor, GitHub Copilot, etc.)Experience within partnership management, business operations, or large-scale technology environments

Profile

We're looking for an experienced consultant who is: Comfortable operating independentlyAble to navigate ambiguity and define solutionsSkilled at translating business requirements into technical implementationsEqually comfortable dealing with stakeholders and hands-on deliveryExperienced working in cross-functional and cross-company environments

Contract Information

Freelance only- 3 month initial contractHybrid working in Stockholm, SwedenSenior-level consultancy assignment Let op: vacaturefraude Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:

• Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).
• Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.

Important: job fraud Unfortunately, job fraud is becoming more common. Beware of such scams:

• We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.
• If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.