Business Process Manager | Remote (F/M)

Business Process ManagerRegulatory Business Operations – RIM What We OfferJoining our consulting team in Belgium means giving your career a step forward. Thanks to the privileged partnership we have with our well-established clients, leaders in their domain, we offer our consultants unique projects to develop their skills, and put their professional experience in the pharma industry on the fast track. As an expert on the client side, you can count on us to support you at each step of your project thanks to regular touch points with our Key Account Manager. We then also carefully choose with you what would be your next assignment that is matching your career goal whether it is in Consulting or in one of our Functional Services Platforms. We invest considerable time and resources in training our staff (technical and non-technical courses) to continuously support you in your personal and professional growth. On top of this, you will receive a complete remote-friendly engagement package tailored to your location within Europe, based on your background and experience. About the RoleWe are looking for an experienced Business Process Manager to drive business operations within a Regulatory Information Management (RIM) environment built on Veeva Vault RIM. You will act as the key liaison between regulatory business users and IT, supporting day-to-day process questions, ticket resolution, and the definition and follow-up of system evolution requests. This role also contributes to process improvement initiatives and document migration projects, ensuring high data quality across the regulatory information landscape. Key ResponsibilitiesSupport business users on global regulatory processes (submissions, product registrations, labeling, CCDS)Act as the business-side expert on Veeva Vault RIMManage user support: tickets, process questions, and issue resolutionInterface between business teams and IT to define and track system evolution requests Main ActivitiesProvide day-to-day support to business users on Veeva Vault RIM and related regulatory processesGather, define, and prioritize business requirements for system evolutions in collaboration with ITParticipate in UAT, release cycles, and prioritization of system evolutionsLead or contribute to process mapping and process improvement initiativesSupport document migration projects and ensure data quality across the regulatory information system Required QualificationsExperience in global regulatory processes: submissions, product registrations, labeling, CCDSBusiness-user expertise in Veeva Vault RIMProven experience in user support: ticket management, process questions, troubleshootingExperience interfacing between business and IT teams to define and follow up evolution requestsExperience with UAT, releases, and evolution prioritizationProcess mapping / process improvement experience strongly appreciatedExperience supporting document migration and data quality projects is a plusProfile oriented towards Business Analyst / Regulatory Process ManagerFluent English required, French is an asset Our BenefitsJoining Astek means choosing an experience accelerator, where every assignment is an opportunity to progress; access to a multitude of technically exciting projects for our clients as well as internally; individualized, local support for a tailored career path; continuous learning, thanks to our internal training academy; and a friendly and inclusive work environment, supported by #TopEmployer2026 certified HR practices. Let's move forward.Alsinova - An Astek Company