Finnish Speaking Customer Service Agent - Work In Sofia, Bulgaria

Finnish Speaking Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities across the Customer Support Services industry. We pride ourselves on delivering bespoke staffing solutions and professional guidance, ensuring our candidates thrive in their new careers while navigating the global job market with ease.

Job Overview

We are currently sourcing exceptional talent for a Finnish Speaking Customer Service Agent position in Bulgaria, located in the heart of Sofia. This is an outstanding opportunity to join a growing international team within the vibrant Customer Support Services sector, offering a perfect blend of professional growth and an exciting new life abroad.

Key Responsibilities

Deliver premium customer assistance via phone, email, and chat to Finnish-speaking clienteleResolve complex inquiries, ensuring high levels of customer satisfaction within the Customer Support Services environmentMaintain detailed records of customer interactions to ensure accurate data management and service optimizationCollaborate with international team members to share insights and improve overall support workflowsParticipate in ongoing training to master product knowledge and service excellence protocolsAchieve individual and team-based KPIs to maximize performance and service qualityRepresent the client brand with professionalism, empathy, and a solution-oriented mindset

Native or fluent Finnish (spoken and written)Valid EU passport or right to work in the EU (mandatory)Professional proficiency in English to engage with our global teamStrong communication skills and a passion for the Customer Support Services industryAbility to relocate to Sofia for this on-site Finnish Speaking Customer Service Agent position in BulgariaPrevious experience in customer-facing roles is highly advantageous

Benefits

What We Offer

Competitive Monthly SalaryFully Paid TrainingComprehensive Health Insurance coverageFully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival)Monthly Performance Bonus linked to your individual targetsLong-term career development prospects within one of the best jobs in BulgariaA modern, collaborative, and inclusive workplace environment

Life in Bulgaria

Choosing to pursue one of our Finnish-speaking jobs means embracing a high quality of life in Sofia, a city where rich history meets modern innovation. Bulgaria offers a favorable climate, a remarkably low cost of living, and a welcoming expat community that makes settling into your new life in Bulgaria effortless and enjoyable.

By securing a Finnish Speaking Customer Service Agent position in Bulgaria, you will enjoy a vibrant culinary scene, diverse cultural landmarks, and proximity to stunning mountain resorts and seaside escapes. Bulgaria is rapidly becoming a top destination for international professionals who value both career advancement and a balanced, adventurous lifestyle.

How to Apply

If you are ready to elevate your career and embark on a new adventure in Sofia, we invite you to take the next step. Click "Apply Now" to submit your application for this Finnish Speaking Customer Service Agent position in Bulgaria. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile.