HPC Field Support Engineer

Bull is a story. One with a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI.

Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high‑performance computing, AI, and quantum technologies.

Every day, our teams push the boundaries of what is technologically possible – from next‑generation HPC architectures to exascale supercomputers – supported by world‑class R&D, more than 1,600 patents, and unique end‑to‑end capabilities spanning hardware design, software engineering, data science and quantum research.

We are a people‑centric, innovation‑driven company, where collaboration spans Europe, the Americas and India. We share a common vision of a responsible and sustainable innovation that delivers concrete impact for our customers.

As an HPC Field Support Engineer, you will work onsite in Kajaani, supporting our High‑Performance Computing customers. In this hands‑on role, you will install, configure, and maintain advanced HPC and AI systems that enable large‑scale research and industrial innovation. You will handle hardware interventions, first‑line system software troubleshooting, system monitoring, and contribute to the overall reliability and performance of the HPC environment. You’ll collaborate with local and European HPC engineering teams and gain exposure to the full lifecycle of supercomputing systems.

This role is ideal for technically curious candidates who want to grow their skills in Linux, hardware, networking, and HPC technologies while working directly with state‑of‑the‑art infrastructure.

What You Will Do

Install, configure, and support high‑end HPC & AI systems at key customer sitesPerform hardware replacements, diagnostics, and Level 1 system software troubleshootingAct as the technical interface between the customer and Eviden’s backline support organizationEnsure system reliability, performance, and operational excellenceParticipate in HPC deployments and upgrades across Europe (occasional travel)Contribute to continuous improvement and knowledge sharing within the European HPC teamYou will work with HPC environments used by government agencies, research institutions, universities, and enterprise customers.

What You Bring

Technical Skills

Hands‑on experience assembling, maintaining, or repairing computer hardwareGood knowledge of Linux environmentsShell scripting capabilities (Bash or similar)Understanding of networking concepts and network securityTechnical curiosity and motivation to grow within HPC engineering

Soft Skills

Strong problem‑solving mindset and creative thinkingExcellent verbal and written communication skillsAbility to explain technical concepts clearly to non‑technical usersConfidence interacting with technical stakeholders at different levelsAbility to build trust and maintain strong customer relationshipsGood organizational skills and attention to detail.

Location Kajaani, Finland

Why Join Us

Work directly with state‑of‑the‑art HPC & AI technologiesGain exposure to supercomputing environments used by leading research and industry organizationsCollaborate with highly skilled experts across EuropeGrow into advanced HPC, systems engineering, or AI infrastructure roles.

As part of our comprehensive technical training program, you will receive practical training in hardware maintenance procedures, HPC cluster management tools, and high‑performance storage.

#Bull

Here, your ideas, your curiosity and your technical excellence directly shape the next era of advanced computing - unlocking enterprise value, accelerating scientific progress and driving positive impact for society.