Indoor Sales Agent - DACH

Join Our Customer Service Team – German Speaking Customer Service Representative Are you fluent in German and English and enjoy helping people? Do you thrive in a fast-paced international environment where no two days are the same? At Ejendals, we're looking for a motivated and service-minded Customer Service Representative to join our team in Leksand and support our customers across the DACH region.This is a great opportunity for someone early in their career who wants to develop professionally while working in an international company with well-known brands and customers across Europe. The role As a Customer Service Representative, you will be one of the main points of contact for our customers in the DACH market. Your focus will be on delivering excellent customer service and ensuring that orders, enquiries, and requests are handled professionally and efficiently. Your responsibilities will include: Managing customer orders and enquiries via phone and emailSupporting customers with product information and order-related questionsWorking closely with colleagues in Customer Service, Supply Chain, and SalesEnsuring accurate order entry and administration in our business systemsBuilding strong relationships with customers through excellent serviceHelping customers find solutions and creating a positive customer experience Your profile We're looking for someone who enjoys interacting with people and takes pride in delivering exceptional service. You don't need many years of experience—we value attitude, curiosity, and willingness to learn just as much as previous work experience. We believe you: Are fluent in German and English, both written and spokenHave completed secondary school (or equivalent)Are comfortable working with Microsoft Office and digital business systemsEnjoy helping customers and solving problemsAre organised, positive, and proactiveWork well both independently and as part of a team It’s a plus if you: Speak SwedishHave experience from customer service, administration, retail, hospitality, or similar service-oriented rolesHave worked with order management or ERP systems Why join Ejendals? At Ejendals, you'll become part of a successful Swedish family-owned company with strong international growth and well-established brands. We offer: A welcoming and supportive team environmentOpportunities for learning and professional developmentInternational contacts and collaborationCompetitive employment conditionsThe chance to make a real impact on the customer experience Whether you're starting your career or looking for your next challenge, we'll provide the support and opportunities you need to grow. Additional information Location: LeksandEmployment terms: Until further notice with probationary period of 6 months. Application Submit your application no later than October 31. Candidates are reviewed continuously, and the position might be filled before the last date of the application period. Therefore, please send in your application as soon as possible. In case of any questions, please contact recruiting manager Thomas Lauersen, Team Manager Customer Service, thomas.lauersen@ejendals.com Welcome with your application!