Salesforce Solution Architect

At Polestar, you will have the opportunity to influence the future architecture of one of our most strategic commercial platforms, working at the intersection of customer experience, business transformation, and modern digital engineering.

The opportunity

Polestar is accelerating the transition to sustainable mobility through electric performance. Digital Commercial plays a critical role in enabling customer growth, customer experience, sales, fleet and retailer operations, digital channels, and commercial excellence across all markets.

Salesforce is a strategic platform within Polestar's digital landscape, supporting customer engagement, sales, fleet operations, customer service, marketing, portals, AI-enabled experiences, and critical integrations with enterprise platforms such as ERP, integration platforms, data platforms, and other digital products.

As our business continues to evolve, we are strengthening our internal architecture capability and establishing clearer architectural ownership, standards, and governance across the Salesforce ecosystem. This role will help define the future direction of the platform, ensuring solutions remain scalable, secure, compliant, and aligned with Polestar's enterprise architecture.

This position is located at Gothenburg, Sweden. We believe in a hybrid model when it comes to remote and onsite work, knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time, and support, to do what needs to be done. And to enjoy doing it, of course.

Let us describe the challenge we offer

As a Salesforce Solution Architect, you will provide architectural leadership across Polestar's Salesforce landscape, spanning Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Agentforce, customer portals, fleet solutions, and related integrations. You will work closely with product managers, business stakeholders, engineers, enterprise architects, and external partners to ensure that solutions are aligned with both business objectives and long-term technology strategy.

The role requires balancing customer experience, business process efficiency, integration complexity, security requirements, and platform sustainability. You will help teams make the right architectural decisions while reducing technical debt, increasing reuse, and enabling faster delivery across multiple products and markets. You will be a key contributor in defining platform guardrails, integration patterns, data ownership principles, and future-state architecture for one of Polestar's most business-critical platforms.

You will lead solution architecture across multiple initiatives and help shape the evolution of Polestar's Salesforce ecosystem.

See below for a more thorough breakdown of the various tasks and areas you'll be responsible for:

Designing scalable Salesforce solutions across customer, sales, service, fleet, and commercial domainsLeading solution architecture for strategic Salesforce initiatives and programmesDefining architecture standards, patterns, and guardrails for Salesforce developmentEnsuring alignment with enterprise architecture principles and technology standardsDriving integration architecture across Salesforce, AWS, ERP systems, customer identity, data platforms, and digital productsDefining data ownership, master data, and information flow principlesSupporting product teams in architecture decisions, technical design, and solution governanceEnsuring solutions meet security, privacy, compliance, and audit requirementsManaging cross-team dependencies and reducing solution complexityDriving platform scalability, maintainability, and operational excellenceSupporting roadmap planning and target architecture definitionContributing to architecture reviews and governance forumsMentoring engineers and supporting the broader architecture community

In your daily work, you will collaborate with teams across CRM, Customer Experience, Sales, Fleet, Marketing, Customer Care, Data & AI, Enterprise Architecture, and Digital Commercial leadership. You will also work closely with enterprise architects, chief architects, solution architects, product teams, and strategic partners.

You are comfortable navigating complex business domains and translating business needs into practical and sustainable Salesforce solutions. You can balance strategic thinking with hands-on architecture work and enjoy collaborating across business and technology teams. You have strong communication skills and can explain architectural concepts to both technical and non-technical audiences. You understand that great architecture is not just about technology. It is about enabling business outcomes while maintaining simplicity, governance, and long-term sustainability.

To be a great fit for this position, we believe you have:

Minimum 5 years of experience as a Solution Architect, Salesforce Architect, or Lead Salesforce ConsultantDeep knowledge of Salesforce platform capabilities and architecture patternsExperience with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce integrationsExperience designing APIs, event-driven integrations, and distributed solutionsStrong understanding of customer data management and enterprise integration patternsExperience working with cloud-native architectures and modern development practicesKnowledge of security, privacy, identity, and compliance requirementsExperience working in agile product organisationsAbility to lead architecture across multiple teams and business domains

The Following Would Be Considered An Advantage

Salesforce certifications such as Application Architect, System Architect, or Certified Technical Architect (CTA)Experience with Marketing Cloud or AgentforceExperience integrating Salesforce with ERP, customer identity, and enterprise data platformsExperience within automotive, retail, mobility, or direct-to-consumer digital businesses

Polestar is an international company, with various backgrounds represented. English, therefore, is the language of written and spoken communication. And though we have a global presence, we maintain the growth-mindset. Change happens often at Polestar. But so does progress. Expect an accelerating, exciting environment.

Is this you?

If the above matches your ambitions, be sure to apply. Our selection process is ongoing, and the job advert will remain open until it's filled.

The Polestar journey is an electric one.