Senior Payroll & Hr Specialist
About The Role
As a Senior Payroll & HR Operations Specialist, you will deliver high-quality payroll and HR services within our SAP MPS and BPO organisation. Acting as a Subject Matter Expert (SME), you will ensure operational excellence, compliance, and continuous improvement while supporting clients across the employee lifecycle.
Key Responsibilities
Payroll & HR Operations
Manage payroll processing, controls, compliance, statutory reporting, and year-end activities.Deliver HR administration services, including:Time ManagementBenefits AdministrationPensions & InsurancesEmployee Data ManagementEnsure compliance with local legislation and company policies.Process Improvement
Support payroll and HR transformation initiatives.Implement standard processes and drive continuous improvement.Maintain process documentation, SOPs, and training materials.
Stakeholder Management
Partner with clients and country teams on compliance and process optimisation.Support operational enhancements and manage complex payroll and HR issues.Contribute to KPI, SLA, and service performance reporting.
Team Support
Coach and support junior team members.Share knowledge and best practices across teams.
Experience
What We're Looking For
5+ years of Payroll and/or HR Outsourcing experience.Strong payroll processing expertise in an outsourcing environment.Experience supporting HR operations across the employee lifecycle.Experience working with multinational clients.Strong stakeholder management, analytical, and problem-solving skills.Fluent in English and the local language.
Preferred Skills
SAP Employee Central Payroll (ECP)SAP SuccessFactors Employee CentralPayroll Control CentreWorkforce Management solutionsBenefits platforms (Benify, Worksmile, or similar)Payroll and HR integrationsPayroll or HR certification (CPP, CIPD, PHR, or equivalent)
Join us and help deliver world-class payroll and HR services in a collaborative, international environment.