Service Advisor - Kanalvägen

What To Expect Do you want to help to build a world of amazing abundance?

At Tesla, that’s our mission.

Our Service Advisors coordinate a seamless service experience for our customers. They are our front line and brand ambassadors, supporting Tesla’s mission.

We Offer A dynamic and fast-paced environment where inclusion, learning and collaboration are key to successThe chance to work with innovative technologyOngoing training and development to help you grow your skills and careerA competitive compensation and benefits packageA safe, clean and fun workplace

Communicate: Support and update customers through their entire service journey, from first contact to when they are reunited with their Tesla vehicle. We depend on you to create an experience where every Tesla customer feels valued, heard and informedCoordinate: Act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visitCollaborate: By partnering across teams and departments you aim to ensure consistency in our customer experienceInnovate: As a team, you will be trusted to continuously create, identify and implement improvements to the customer experience

What You'll Bring

Customer-centric above all: You act with the customer in mind. You have a solid background within customer service, and will contribute to the team’s ability to deliver an excellent customer experienceA skilled multi-tasker: You prioritize your time and tasks efficiently and deliver on timeEager to learn: We don’t require you to be an automotive expert, but we expect you to have a genuine interest in cars and technology and be eager to learnAn excellent communicator: You communicate clearly and respectfully in English and Swedish Digitally savvy: You adopt and adapt quickly to new technology and systemsFlexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts.Safe to drive: We require you to hold a full valid driver’s license

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