ServiceNow Consultant
Job Summary:Seeking a ServiceNow Developer with hands-on experience in ITSM implementation, ServiceNow customization, scripting, and integrations, preferably within the Telecom domain. Key Responsibilities:Develop and customize ServiceNow solutions following platform best practices.Configure ITSM modules including Incident, Problem, Change, Request, Service Catalog, and Knowledge Management.Develop Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Items, Workflows, and Flow Designer solutions.Build and support integrations using REST, SOAP, Integration Hub, and MID Server.Develop reusable components and custom ServiceNow applications.Troubleshoot production issues and provide technical support.Participate in Agile ceremonies, code reviews, documentation, and knowledge transfer. Mandatory Skills:ServiceNow Development & ITSM ImplementationJavaScript & Glide APIsServiceNow ScriptingREST / SOAP IntegrationsFlow DesignerService CatalogServiceNow CSA CertificationITIL / ITSM processesAgile/Scrum Good to Have:Telecom domain experienceService PortalIntegration HubMID ServerCustom Application Development
