Technical Sales Specialist

About redox.meredox.me (officially redoxme AB) is a premier laboratory equipment manufacturer offering reliable tools and comprehensive electrochemistry services. Our expertise extends to various characterisation techniques, including spectroscopy, gravimetry, and electrical, mechanical, and thermal characterisation. We proudly boast a team of 25, with nine members holding post-doctoral degrees and having had or still pursuing academic careers. Originating from Linköping University and the Research Institutes of Sweden (RISE), our company was founded by Paweł Jerzy Wojcik, PhD. We cater to academic institutions, R&D centres, school laboratories, science centres, and industry. With 10 years in operation, redox.me has introduced over 300 innovative products and 400+ custom tailor-made systems to the market. We continuously refine these products through internal studies and feedback from the scientific community, ensuring we remain at the forefront of materials science. One of our distinctive strengths is our vast experience in launching sophisticated solutions for material characterisation. This expertise allows scientists to simultaneously collect data from diverse techniques on a single sample, facilitating more insightful conclusions from experimental results. Over the years, redox.me has introduced numerous innovative solutions, including dedicated, optimised, and customised electrochemical cells, multi-response cells, cells with combined functionalities, and automated electrochemical systems. Currently, our primary R&D focus is on microfluidic electrochemical cells and redox flow batteries. In this domain, redox.me is a global market leader, championing contemporary methodologies aligned with advances in modern materials science. Our management approach follows the LEAN philosophy, with a transformation underway toward a flat management structure that embraces the AGILE philosophy. At Redox.me, we prioritise equality, access to knowledge, respect for beliefs, and support for self-development. Position: Technical Sales SpecialistWe are looking for an experienced scientist for a full-time Technical Sales Specialist position, with a strong background in electrochemistry (at the academic level) and a talent for advising on solutions. The Technical Sales Specialist will provide customers (mostly scientists and researchers) with technical and sales support. This person will be a key point of contact for customers, answering queries, issuing quotations, providing technical advice, and demonstrating how to use our highly specialised products. We are looking for someone who understands and follows the sales philosophy that selling means helping the customer find the best solution, not convincing them to buy more. The person in this position will be thoroughly trained to perform tasks, handle products, and understand their construction. Key Responsibilities:Preparing quotations and pro forma invoices.Replying to emails and virtual assistant queries on product selection and setup configuration.Giving online demonstrations, training, and presentations to help customers discover and understand products.Liaising with existing clients.Providing pre-sales and post-sales technical support.Preparing graphical and video manuals.Staying up to date on competitive offers.Following redox.me organisational culture, adhering to policies and procedures.Performing other duties as assigned Qualifications:You have a PhD in electrochemistry or have demonstrably gained equivalent knowledge in another way, e.g., through workplace experience in an electrochemistry lab. Very strong written and spoken English skills are essential. We will place great emphasis on personal qualities and suitability. Other requirements include strong technical, research, and analytical skills; organisational, communication, and listening skills (including the ability to explain clearly, listen to client feedback, and relay it to colleagues); humility; honesty; and a high personal culture. Location:redoxme AB, Research & Development Department, Kopparhusen, Södra Grytsgatan 1A, 602 33 Norrköping, Sweden. Terms of Employment:Selected candidates will undergo a trial day supervised by our specialist, whose feedback will be vital for hiring decisions. The position is full-time and becomes permanent after a 6-month probationary period. Start Date:As soon as possible. Salary & Benefits:Negotiable. How to Apply:Send your CV and cover letter to job@redox.me. Include the position title in the email subject. Application Deadline:31.10.2026 At redox.me, we welcome applicants with different backgrounds, experiences, and perspectives, believing they enrich our work and foster growth. Upholding everyone's equal value, rights, and opportunities is ingrained in our ethos. We eagerly await your application!