Clinical Customer Development Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, outstanding customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world's toughest challenges.

We are seeking a highly motivated Clinical Customer Development Specialist ideally located in the North of England territory to join our Sales & Marketing team at Thermo Fisher Scientific Inc. In this role, you will have the unique opportunity to support procalcitonin (PCT) testing strategies in healthcare settings to advance the diagnosis of bacterial infection and antibiotic stewardship.

Description

Take accountability for account profiling, targeting, and developing of healthcare providers within designated regionEstablish relationships with key customers from Laboratory Leadership, C-suite, and Clinical LeadsDefine business strategies aligned with License Partners and related activities on target accountsGain agreement from key decision-makers for broad test utilization and hospital-wide protocol adoptionAnalyze account dynamics to understand customer objectives and clinical challengesDeliver education programs through 1:1 presentations and clinical sessionsCooperate with regional Scientific Liaisons and Marketing teams to provide clinical insightsRepresent Thermo Fisher at local, regional, national, and international meetings and eventsBe accountable to an annual operating growth plan and specific activity metricsUpdate relevant business data in the customer relationship management tool

Bachelor's degree in Healthcare/Medical Sciences, Biochemistry, or related field (equivalent experience considered; PhD preferred)3 - 5+ years of healthcare experience, preferably in diagnostic lab settings or customer developmentClinical/scientific background and experience in Health Economics and Market Access preferredProven track record in cross-functional healthcare environmentStrong analytical, presentation, and organizational skillsAbility to establish and develop strong customer relationshipsExperience with customer segmentation and account mappingProficiency with SFDC CRM, Microsoft Excel, Word, PowerPoint, and Outlook