Commercial Excellence Manager (m/w/d)
HOYA Surgical Optics
About the CompanyHOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract and helping them celebrate life visually. About the RoleAs Commercial Excellence Manager (m/w/d), you enable our commercial organisation to make better decisions, faster. You provide the insights, tools and processes that make our direct and indirect sales channels more effective — from customer segmentation and targeting, through CRM and dashboards, to capability-building programmes for our sales teams. Working closely with the Commercial Leadership Team, Marketing, Finance, IT and Supply Chain, you turn data into commercial action. Responsibilities Develop and drive Commercial Excellence initiatives with global, regional and local commercial leadership to support key decision makingLead the transformation into a data-driven organisation: data integrity, reporting, education and adoption of sales automation toolsImplement commercial operating mechanisms that manage activities, funnel and sales with rigour and predictabilitySupport the design of customer segmentation, targeting and sales force effectiveness, and help set and track the KPIs that matterBuild dashboards that give leadership a clear view of sales force effectiveness, programme efficiency and market and share trendsBuild new capabilities in the sales organisation through workshops, training and the roll-out of relevant tools (CRM)Coordinate go-to-market business cases from concept to implementation, including new product launches Required Skills 10+ years in Commercial Excellence, Business or Commercial Analytics or a similar role — medical device or ophthalmology is a plusProven track record in customer segmentation, targeting, sales force effectiveness and business development supportStrong command of MS Excel, Power BI, SharePoint, data connecting tools and CRM solutions (IQVIA / SFDC)Ability to work in a complex matrix organisation and to lead without authority; hands-on attitude with a strategic focusStrong analytical skills, commercial acumen and persuasive communication at all management levelsUniversity degree, preferably in Business or Engineering (MBA or PhD a plus)Excellent command of English and French; further EMEA languages such as Spanish are a plus What we offer:Free parking space or subsidized season ticket for public transport for office based positionsFruit & water, as well as coffee and tea in the officeCompany pension scheme30 days vacation + 2 special vacation days on 24.12 and 31.12Multinational and inclusive environmentRoom for personal growth By submitting your application, you agree that your personal data will be collected, disclosed, and retained by HOYA Group for assessing suitability for employment and verification purposes. For more information about the processing of your personal data, please refer to or Privacy Policy, which can be found here. We regret to inform you that only shortlisted applicants will be notified. Thank you for your kind understanding.
