Operations Coordinator (Fluent Swedish)

Note: Fluent Swedish is a strict requirement for this role, as you will be managing communication with our Swedish user base.About the role We are looking for a Operations Coordinator to take ownership of our consumer products. We have a solid and active user base, and we are now looking for someone to manage its daily operations while actively helping us grow it further. In this broad and hands-on role, you will be the go-to person for the product. You will balance your time between providing great customer support, handling daily admin, and working on initiatives to scale the product and retain users. It’s a great opportunity to learn both the operational and commercial sides of running a product.What you will be doing:Customer Support: Helping our users with questions, onboarding, and troubleshooting to ensure a great customer experience.Product Growth: Identifying new opportunities to grow the user base, retain existing customers, and improve the overall service.Daily Operations: Managing subscriptions, handling administrative tasks, and ensuring the project runs smoothly day-to-day.Product Feedback: Acting as the link between our users and the rest of the team by sharing insights that help drive product development.What we are looking for:Fluent in Swedish and English, both written and spoken (Required).A junior profile – you might be a recent graduate or have a year or two of experience in customer support, administration, or business development.You have a commercial mindset and a genuine interest in finding ways to improve and grow a product.You are organized, responsible, and comfortable managing your own daily tasks.You are pragmatic and enjoy a mix of routine admin work, direct customer contact, and creative problem-solving.