Product Manager

Hours: FlexiblePay: £50,000 - £70,000 depending on experience and locationLocation: full remote with London office availableCurrent team: 2 devs, 1 marketing manager, 1 customer success manager, 1 tech support / ops, 1lawyer

Join Grapple Law and help change the future of legal AIWe are looking for someone to work at the intersection of law and AI. You will translate real legal workflows and user interactions into structured product requirements, helping shape how legal services are delivered through technology. This is a challenging product role. It is a hybrid position requiring natural language ability, systems thinking, and comfort working closely with lawyers & developers. About Grapple LawGrapple Law is an AI lawyer for the average person getting beaten by the system, never for businesses. Think legal Chat GPT, but it also sends legal headed emails and negotiates for you. Our traction since launch in September 2025:5,000 new users monthlyMonthly revenue around £40,000 and risingAround £1.5M in successful settlements negotiated for clients This is a world first: AI has successfully negotiated out of court settlements against human lawyers (recent news coverage below), and our 600 Google & Trust Pilot reviews are 5* across the board. https://www.mirror.co.uk/news/uk-news/woman-becomes-first-person-uk-36396901 The vision is to expand into every area of consumer law in the UK and internationally, helping millions of ordinary people stand up against ‘the system’ - never working for businesses. We encourage creativity, health and wellness, and flexible working hours. The team is growing and includes the CEO, 2 developers, tech support, content, customer service, and a marketing manager. What You'll Be Doing 1. Translate Legal Work into Product LogicAnalyse real user conversations (employee-side employment law queries)Identify patterns, edge cases, and decision pointsConvert legal reasoning into structured workflows (e.g. decision trees, logic flows) 2. Prompts & AIHelp design and refine prompts used in legal workflowsTest and iterate on AI behaviourConsider different models & help reduce token spend 3. Requirements & Workflow DesignGather and define product requirements from legal use cases, data & speaking to usersDesign and structure AI workflows (or equivalent internal systems)Work with developers to improve existing systems 4. Cross-Functional CollaborationWork directly with lawyers, developers & product marketingNo hierarchy: this is a hands-on, execution-focused roleAct as a “translator” between users and dev 5. Rollout & iterateOwning rollout of new featuresReviewing usage data & suggesting amendmentsInternal training on how features workSuggesting & measuring UX improvements What We're Looking For3+ years product management1+ years in AI product managementSome ability to codeExperience in working with LLM’s in a natural language application Nice to HaveExperience in legal fieldB2C experience Why This Role MattersYou will help pioneer how legal services are delivered through AI, and help build something that improves access to justice.