Product Quality Investigator

Our client is seeking a Product Quality Investigator to work for them on a contract basis. Perform product quality investigations on vehicles on the market. Failure mode analysis and supporting root cause analysis for field quality problems. Proposing containment actions. Performing customer focused function acceptance testing on new and revised in car functions. Responsibilities & Tasks: Perform Product quality investigations describing problem to be solved and providing data to aid resolution, including reproduction of issues. Task management of product improvement issues within technical area in Jira system.Performing advanced fault tracing and providing technical support to aftermarket organization. Perform in car customer acceptance testing of new or revised vehicle functions prior to introduction. Qualifications and skills required for the role:Experience of automotive aftermarket and quality issue resolution work. Degree in engineering or equivalent experience. Communication skills for issue reporting. Good awareness of practical implications of GDPR legislation Root cause analysis and in car fault tracing skills Experienced user of automotive diagnostic tools Driver’s license for passenger vehicles needed and a well-developed ability to assess vehicle functions. Personal Attributes: Flexible to conduct work both in car and at desktop. Ability to travel to dealerships and meet customers with strong business acumen. IT/SW Requirements: Documented experience of vehicle diagnostic tools.