Senior Product Manager - PayLater (Fixed Term)

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As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

PayLater is Arrive's post-pay billing product. The infrastructure that lets drivers and business customers receive consolidated invoices after parking sessions, settle balances via Direct Debit, and integrate billing data into their ERP and finance systems. It handles millions of recurring and usage-based transactions across Europe and the US, and sits at the intersection of regulatory compliance, B2B commercial relationships, and long-term platform architecture.

We are looking for a Senior Product Manager who can operate at three distinct levels simultaneously: as the organisation's go-to expert on PayLater; as the owner of a product that is actively evolving to meet new compliance requirements and migration pressures; and as the strategic thinker shaping what deferred payment experiences should look like in the years ahead.

This is not a role where you'll spend your time purely on roadmap strategy. There will be days when a customer care team needs help understanding an invoicing edge case, and days when you're defining the long-term architecture of how B2B billing should work across several European markets. If that breadth energises rather than frustrates you, read on.

What You'll Own

Internal Expert & Point of Contact

PayLater touches finance, legal, market operations, and customer care across multiple countries. You will be the person those teams turn to when they have a question the product can answer — or when the product is creating a problem they need solved.

Serve as the central product contact for PayLater across the organisation — from customer care escalations to finance and legal queriesMaintain clear, accessible documentation of how the product works and why it works that wayBuild strong relationships with local market teams so that their operational realities inform your decisions, not just your roadmapRepresent PayLater in cross-domain discussions with Payments, Platform, and Core teams Compliance, Migrations & Product Evolution

PayLater operates in a regulatory environment that is actively shifting. The EU's VAT in the Digital Age (ViDA) directive and EN 16931 e-invoicing standards are driving structural changes to how B2B invoices are issued, transmitted, and validated in EU. You will own Arrive's response to this.

Lead the product response to EU e-invoicing mandates — including ViDA and EN 16931 — across multiple markets and formats (XRechnung, ZUGFeRD, Factur-X, PEPPOL)Own the migration of legacy billing and payment flows to modern, compliant infrastructureMaintain a product that is scalable, automated, and ahead of compliance deadlines — not reactive to themBalance SEPA Direct Debit mandate lifecycle management with invoicing compliance across B2B and consumer segmentsRepresent the product in architectural discussions and own decisions about system evolution Long-Term Product Strategy

Beyond keeping the lights on and the auditors happy, PayLater needs a strategic owner who can define where deferred payment experiences are heading — for individual drivers, corporate fleets, and the business customers who depend on reliable, structured billing.

Drive the long-term roadmap for PayLater and B2B billing, balancing operational efficiency, technical resilience, and commercial growthLead product discovery to validate that we are solving the right problems — both for existing customers and for the markets and segments we have not yet enteredDefine and apply MVP/MLP thinking to expand billing and payment capabilities into new marketsSet clear KPIs and product health metrics; use them to make and communicate prioritisation decisionsOwn the retirement or consolidation of legacy flows where the evidence supports it

You'll Thrive Here If You…

Have direct experience with B2B billing infrastructure - invoicing flows, mandate lifecycle management, or e-invoicing compliance, not just adjacent fintech experienceUnderstand SEPA Direct Debit at a product level: mandate creation, amendment, cancellation, failure handling, and what that means for the customer experienceAre familiar with EU e-invoicing requirements - the ViDA directive, EN 16931, and the market-specific formats and timelines rolling out across Germany, France, and the NetherlandsAre comfortable operating across the full spectrum from operational support to strategic vision - and don't see the former as beneath youCan build trusted relationships with finance, legal, and compliance stakeholders, and translate regulatory requirements into clear product decisionsHave worked in multi-market environments and understand that the right solution for one country is not always the right solution for anotherKnow how to run discovery - not just gather requirements and can tell the difference between a problem worth solving and one that looks urgent but isn'tCommunicate clearly and create clarity from complexity, for engineers, for executives, and for the customer care agent who just needs a straight answer

Key Qualifications

5+ years in product management, with a demonstrable focus on payments, billing, or financial infrastructure, B2B billing experience is strongly preferredHands-on experience with e-invoicing compliance, SEPA Direct Debit, or recurring billing infrastructure in EU marketsProven ability to own a product end-to-end: from discovery and strategy through to delivery, iteration, and stakeholder alignmentStrong analytical skills, you define and track the metrics that matter, and use data to justify trade-offsExperience working across multiple European markets and navigating regulatory environmentsExcellent communication and stakeholder management skills; comfortable working with technical and non-technical audiences at all levelsBachelor's degree in Business, Technology, or a related field (advanced degree preferred)

About Arrive

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.