Senior Program Manager

Informace o projektuWe are looking for a Senior Program Manager / IT Transformation Lead who has strong experience with SIAM (Service Integration and Management), IT governance, outsourcing and vendor management.In simple terms, we need someone who knows how to manage and transform a very complex IT environment with many external vendors. This person should know how to set up rules, responsibilities and processes so that dozens of different IT suppliers work together as one integrated service organization. Responsibilities: The main responsibility will be to establish a new SIAM governance and operating model. The person will:Define who is responsible for what across internal IT teams and external vendorsSet up processes, governance structures, roles and responsibilitiesCreate rules for how different IT vendors should work togetherTransform the current fragmented multi-vendor environment into an integrated service modelManage and coordinate external IT suppliersEstablish vendor performance management and accountabilityWork with business stakeholders, IT management, CIO-level stakeholders and external partnersLead workshops across different countries/geographiesCoordinate the overall transformationMake sure that existing IT services remain stable while the new model is being introducedSupport further IT modernization and transformation initiatives So this is not a hands-on technical position. It is mainly about transformation, governance, processes, vendors and stakeholder management. Must have skillsStrong SIAM experience – CRITICAL – hands-on experience designing, implementing or transforming a SIAM model.10+ years in Program / Transformation Management – leading large-scale IT transformation programs.IT Operating Model Transformation – experience with governance, processes, roles and service ownership.Outsourcing & Vendor Management – managing multiple external IT suppliers, SLAs/KPIs and vendor performance.Large Global Enterprise Experience – experience in complex, international IT environments.Executive Stakeholder Management – ability to work with CIOs and senior leadership.Transformation & Change Management – experience transitioning to new operating models while maintaining service stability. Nice to have skillsITIL / ITSM backgroundSIAM certificationITIL certificationTarget Operating Model (TOM) experienceService Integration Office experienceVendor consolidation programsOutsourcing / insourcing transitionsManaged Service Provider (MSP) environmentOrganizational Change ManagementIT modernization programsConsulting backgroundExperience with global transformation workshopsExperience from highly outsourced enterprise environments