Senior System Engineer

About Digis: Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide. We ensure transparency, stability, and professional growth opportunities for all our team members. About the Project:A technology company that provides cloud-based infrastructure and platform services, typically focused on helping businesses build, run, and scale applications in the cloud. ResponsibilitiesSupporting Customers with product-specific issues over the zoom/email/ticketing system.Preparation, planning, and consulting with the Customers in regard to the deployment of the product.Installation of the product in cooperation with the Customers.Customer training in regard to the proper deployment/configuration and usage of the product.Consulting with the Customers in terms of potential issues in the Customer environment that could impact the proper functionality of the product.Preventive maintenance of the product to ensure optimal functionality and efficiency. Requirements:5+ years of experience working with Windows3+ years of experience in network infrastructures3+ years of experience with LinuxExperience with VMware or similar toolsEnglish: Upper-Intermediate or higher What Makes This Role Special:Working on a mature, production-grade SaaS Microsoft Licensing platformOpportunity to work with cloud-native architectures and scalable systemsClear impact: features are used by customers globallyInvolvement in long-term product evolution, not short-lived MVPs What We Offer:20 paid vacation days per year5 paid sick leaves per year (no medical documents required)Personalized development plan with training compensationEnglish courses compensationWork equipment if needed (PC / laptop/monitor)Flat and transparent internal communicationOpportunity to switch between projects and technologies within DigisFull accounting support