Social Media Manager

Social Media Manager IESMM025Own publishing. Own moderation. Own measurable organic growth.Mid-Level / Medior | DTC eCommerce | Two Brands | $1M+ Monthly Revenue | $1M+ Combined Monthly Marketing Spend Words from the CEO: BRD Holding Team, Growth, and Culture Job SnapshotWe're looking for a mid-level Social Media Manager with proven DTC eCommerce experience to manage the daily social presence of two growing DTC pet brands.The brands generate $1M+ in combined monthly revenue and operate with $1M+ in combined monthly marketing spend. This is not an entry-level social media role. We specifically want someone who has worked with established DTC eCommerce brands operating at significant scale.You must be able to demonstrate measurable organic social results you've personally contributed to, such as improvements in reach, engagement, followers, traffic, community activity, or other meaningful KPIs. Our content strategy and creative production are already in place. Your role is to ensure our channels never go dark, content is published correctly and on time, communities are managed professionally, and organic performance continues to improve. About the CompanyWe're a fast-growing pet eCommerce business operating two DTC brands.With $1M+ in combined monthly marketing spend and a strong creative production engine, social media is an important channel for customer discovery, engagement, and brand growth.We already have strategy and creative resources in place. We need an experienced operator who can take ownership of daily social execution, maintain high standards, and turn our existing content engine into measurable organic growth. The RoleYou'll own the day-to-day execution and health of our social media channels.You are not joining as the primary content strategist or creative producer. Your responsibility is to execute the existing strategy exceptionally well.You'll own:Social publishing and schedulingDaily community management and moderationContent pipeline managementProfile and platform healthOrganic performance monitoringReporting and operational updatesIf you're doing your job well:Approved content is published accurately and on schedule.Comments and community interactions are actively managed.The content pipeline never unexpectedly runs dry.Profiles remain active, current, and professional.Organic performance improves through disciplined execution.Leadership has clear visibility without needing to chase updates. ResponsibilitiesYou will be accountable for:Publishing: Ensure approved content goes live accurately and on schedule across all relevant platforms.Community Management: Monitor comments, respond to routine interactions, remove spam, and escalate sensitive issues when necessary.Content Pipeline: Maintain visibility over upcoming content and proactively flag gaps before they become publishing problems.Platform Health: Keep profiles, bios, links, settings, and account details accurate and up to date.Performance Monitoring: Track organic performance and identify patterns, opportunities, and execution improvements.Reporting: Provide clear updates on publishing status, pipeline health, organic performance, and issues requiring attention.You won't be measured on how busy you are.You'll be measured on whether our social operation runs reliably and produces results. What Success Looks LikeYou're succeeding when:95%+ of approved content is published on schedule and without errors.Comments and community interactions are consistently monitored and moderated.Spam and inappropriate comments are handled quickly.The content pipeline doesn't unexpectedly run dry.Social profiles remain current, polished, and professionally managed.Organic reach, engagement, community growth, and other agreed KPIs improve over time.Leadership doesn't have to ask whether content was published or channels are being monitored.Exact organic performance benchmarks will be agreed based on each brand's current baseline.Required ExperienceMid-Level / MediorWe're not looking for a junior Social Media Manager. You should already understand how to operate inside a real DTC eCommerce environment and be able to take ownership without constant supervision. You should have:Hands-on experience managing social media for DTC/eCommerce brands.Experience working with DTC eCommerce brands generating at least $1M in monthly revenue.Experience working within an established marketing and content operation.A track record of contributing to measurable organic social growth.Specific results you can discuss, including reach, engagement, followers, traffic, community growth, or other relevant KPIs.Experience publishing across multiple social platforms.Strong working knowledge of Instagram, TikTok, and Facebook.Professional community and comment management experience.Excellent attention to detail and organization.The ability to work independently.A proactive mindset—you identify problems before they become emergencies.Be prepared to share examples and numbers from previous accounts you've managed.We're more interested in what you actually achieved than how many years you've had "Social Media Manager" in your job title. Tools & EnvironmentYou may work with:Meta Business SuiteInstagramTikTokFacebookSocial scheduling and publishing platformsProject management softwareInternal communication and reporting toolsExact software experience is less important than your ability to step into an established DTC social operation and take ownership quickly. Work EnvironmentFast-pacedRemote-friendlyHigh ownershipPerformance-focusedMinimal bureaucracyHigh trust and accountabilityYou'll be trusted to own your responsibilities without micromanagement. In return, you're expected to recognize problems, communicate them early, and take action without waiting to be told. Compensation & Benefits$1,000–$2,000 USD per month, depending on experience, demonstrated results, and level of ownership.Additional benefits and perks will be discussed during the hiring process. Hiring ProcessApplication ReviewInterviewPractical Test TaskOfferDuring the application and interview process, you'll be asked to walk us through specific DTC social accounts you've managed and the measurable results you helped produce.We move efficiently and respect your time. Who Thrives HereYou'll thrive if you:Have proven DTC eCommerce experience.Think in terms of metrics and outcomes, not just posting frequency.Keep content calendars and systems organized.Stay ahead of deadlines.Notice details others miss.Take ownership without waiting to be told.Can identify what needs attention from social performance data.Take pride in reliability and consistency. Who Will StruggleThis role probably isn't a fit if you:Are looking for your first professional social media role.Have primarily managed personal accounts or very small businesses.Can't demonstrate measurable results from previous social accounts.Have no meaningful DTC/eCommerce experience.Prefer creative brainstorming over consistent operational execution.Frequently miss deadlines or need reminders.Avoid ownership when problems arise.Struggle to stay organized across multiple brands and platforms.We're looking for proven DTC experience, not just enthusiasm for social media. Application CTAIf you've managed social media for established DTC brands operating at $1M+ per month, can demonstrate measurable organic results, and want to own the daily social presence of two growing eCommerce brands: 👉 Apply here: https://forms.gle/cjMaJ4yrgXhM5fJq7Your application must include a relevant case study clearly explaining:Which DTC brands/accounts you've managed and approximately what scale they operated atWhat you were personally responsible forHow you approached and executed the workWhat measurable organic results you achieved, supported by specific numbers Applications without a case study will not be considered.We're not hiring someone to simply post content.We're hiring an experienced DTC social operator who can keep our channels active, grow organic performance, and own execution without being chased.Due to the volume of applications received, only shortlisted candidates will be contacted.