German Speaker & Gamer? Player Support Specialist | Sofia + Relocation

Would you like to start an international career in Bulgaria? We are looking for motivated and service-oriented German-speaking candidates to join our client’s growing teams in Sofia across Customer Service, Technical Support, and Content Moderation roles. Join an international work environment where you can develop your communication and problem-solving skills while supporting global customers and digital platforms. Receive full training, career development opportunities, and a relocation package to help you settle comfortably in Sofia. About the companyOur client is a global leader in digital customer experience and business process outsourcing, supporting international brands through customer care, technical support, AI operations, and trust & safety solutions. With a strong international presence and multicultural environment, they provide employees with extensive training, career growth opportunities, and modern workplace facilities. A typical day:Assist our players with any issues they might experience or reportFocus on the player and provide the ultimate player experienceListen to the voice of the players and communicate it further to the appropriate teamsWork with our team to improve our processes If you have:Fluency in German and a good command of EnglishGaming experience - you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issuesUnderstanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s success Employer offersCompetitive salary package and performance bonuses + welcome bonus for AugustRelocation bonus of €1,500 gross to support relocation and initial rental costs21 days of company-provided accommodation upon arrivalSupport with finding long-term housingPaid training and continuous professional developmentInternational and multicultural working environmentCareer progression opportunities within the companyModern office facilities in SofiaPrivate health insurance and additional benefitsSocial events and team-building activitiesFull-time employment contract About Sofia Sofia is a vibrant and affordable European capital offering a unique combination of modern city life and rich cultural heritage. With excellent nightlife, beautiful mountain surroundings, low living costs, and a growing international community, Sofia is an ideal destination for professionals looking to start an international experience abroad. We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects! Interested? The start date is on 5th or 12th of October. Once you've applied, one of our recruiters will review your application as soon as possible. Once the profile has been confirmed as relevant, you can expect a call from a (+47) number or a direct message on LinkedIn to be guided on the next steps. We are excited to meet you!