Italian Customer Support Agent - Work In Portugal 🇵🇹
About the Role: Are you passionate about helping people and solving problems? Do you enjoy communicating with customers from different backgrounds? We are looking for an Italian Customer Support Agent who is proactive, empathetic, and committed to delivering outstanding customer experiences. If you thrive in a fast-paced environment and take pride in making customers happy, this opportunity is for you.
Responsibilities: 1. Provide high-quality customer service to clients via phone, email, and chat. 2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues. 3. Escalate unresolved issues to appropriate internal departments when necessary.
Requirements: 1. Customer-focused with a positive, empathetic, and professional attitude. 2. Basic computer literacy and comfort with CRM systems or support tools. 3. Excellent communication skills and fluency in Italian + English. 4. Self-motivated, reliable, and comfortable working remotely.
Benefits: 1. Competitive salary 2. Relocation package including flight expenses and accommodation. 3. Health coverage and various employee benefits. 4. Comprehensive training provided by certified trainers. 5. Opportunities for professional development and career advancement. 6. Special events and corporate social responsibility initiatives.
How To Apply: Send CV to anthony.igbinoghodua@cbtalents.org or WhatsApp +44 7848 147319 put also something about the accommodatioj Like what boss? I added it as a benefit on number 2. yes but explain better like (private room, bills included, for all the lenght of the contract Italian Customer Support Agent - Work In Portugal 🇵🇹
About the Role: Are you passionate about helping people and solving problems? Do you enjoy communicating with customers from different backgrounds? We are looking for an Italian Customer Support Agent who is proactive, empathetic, and committed to delivering outstanding customer experiences. If you thrive in a fast-paced environment and take pride in making customers happy, this opportunity is for you.
Responsibilities: 1. Provide high-quality customer service to clients via phone, email, and chat. 2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues. 3. Escalate unresolved issues to appropriate internal departments when necessary.
Requirements: 1. Customer-focused with a positive, empathetic, and professional attitude. 2. Basic computer literacy and comfort with CRM systems or support tools. 3. Excellent communication skills and fluency in Italian + English. 4. Self-motivated, reliable, and comfortable working remotely.
Benefits: 1. Competitive salary 2. Fully Supported Relocation Package – Flight expenses to Portugal and accommodation assistance upon relocation. 3. Private Accommodation Provided for the Entire Contract Duration – Enjoy a private room in company-arranged accommodation, with utility bills included, provided for the full duration of your employment contract. This means you can settle into your new environment without worrying about finding accommodation or managing additional monthly utility costs. 4. Health Coverage and Employee Benefits – Access to health coverage and a range of additional employee benefits. 5. Comprehensive Training – Receive structured training delivered by certified trainers to help you succeed in your role. 6. Professional Development & Career Advancement – Opportunities to develop your skills, grow within the organization, and progress your career. 7. Employee Events & CSR Initiatives – Participate in special events, team activities, and corporate social responsibility initiatives.
How To Apply: Send CV to anthony.igbinoghodua@cbtalents.org or WhatsApp +44 7848 147319