Senior Manager, Sales & Partner Readiness

Senior Manager, Sales & Partner ReadinessTeam: Commercial & Partnership EnablementReports: Global VP Commercial & Partnership EnablementLocation: Remote-first, Europe or East Coast USExperience: 8–12+ years About Napster:Founded on the principle of democratizing access, first to music in 1999, now to expertise in the AI era, Napster has consistently remained at the forefront of technological shifts that empower users. Today, the company builds embodied, multimodal AI agents that engage employees and customers where they already work: through video presence, voice, and text. Designed to work alongside people rather than replace them, Napster’s agents carry institutional knowledge into every interaction, elevating the user’s experience and improving business outcomes. For more information, visit napster.com. About the RoleWe are looking for a Senior Manager, Sales & Partner Readiness to build and run modern, scalable enablement programs across Napster’s sellers and partner ecosystem.This is not a traditional sales-training role. The focus is on helping sellers and partner sellers become productive faster, use the right methodology and tools, practice continuously, and stay ready as our products and go-to-market motions evolve.You will work closely with Commercial Enablement, Sales, Partnerships, Product Marketing, Partner Product Marketing, Technical Partner Management, and our Forward Deployed Engineer. What You Will OwnSeller onboarding, readiness, and certificationPartner seller onboarding and enablementSales methodology adoption and reinforcementPitch, discovery, demo, objection handling, and competitive readinessCoaching, role-play, and manager reinforcementProduct and release readinessSales toolkit adoption, including playbooks, battlecards, discovery guides, value frameworks, ROI tools, demo scripts, and opportunity planning toolsReadiness measurement and continuous improvement Modern & AI-Enabled EnablementWe want someone who can help us move beyond static training and traditional LMS-led enablement.You will explore and use modern approaches such as:AI-supported role-play and buyer simulationsDiscovery and objection-handling practiceAgent-led onboardingPersonalized learning journeysSearchable knowledge toolsAI-supported coaching and certificationIn-workflow learning and reinforcementHands-on experience using generative AI tools in day-to-day work is strongly preferred. You do not need to be an engineer, but you should be comfortable experimenting with modern AI tools and thinking differently about how sellers learn and improve. What We Are Looking For8–12+ years in sales enablement, revenue enablement, partner enablement, or commercial learningExperience in enterprise technology, SaaS, cloud, AI, or platform businessesProven experience building seller onboarding and readiness programsExperience enabling partner or channel sellersStrong understanding of sales methodologies and enterprise sales motionsExperience driving adoption of sales tools and commercial playbooksStrong facilitation, coaching, and program-design skillsExperience building certification and competency frameworksComfortable working across Sales, Product, Marketing, Partnerships, and technical teamsAbility to build repeatable systems rather than one-off trainingFamiliarity with AI-enabled learning, coaching, simulation, or productivity tools is highly desirable What Success Looks LikeSuccess means:Sellers become productive fasterPartner sellers can execute without requiring Napster in every meetingSales methodology and toolkit usage become consistentCertification reflects real capability, not course completionSellers can pitch, discover, demo, and handle objections confidentlyAI and modern tooling improve how learning and coaching are deliveredCommercial readiness is measurable and visibleEnablement contributes to stronger execution, pipeline, and growth Our Culture:Impact: Play a crucial role in our growth journey.Culture: Join a vibrant team valuing creativity and collaboration.Growth: Thrive in a fast-paced, dynamic environment.Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.Ready to shape our future? Apply now and be part of something extraordinary! We're looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision, we'd love to hear from you! At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.