Business Analyst – Payroll

Business Analyst – Payroll Main Responsibilities Perform various business analyses to support decisions regarding IT solutions; undersupervision creates/assists the appropriate Business Blueprint. Assists in the installation, management, maintenance, and optimization of internaland cross-functional processes related to IT Services. Acts as Subject Matter Expert (SME) in Payroll area, contributing technical andbusiness process/data expertise to support ongoing operations. Collaborates with IT team to estimate the effort for IT solution/services development,change requests and releases. Understands the related business processes in detail and apply this knowledge toshape and align IT solution/services building and delivery activities. Design test cases and support UAT and reporting. Manage the integration error handling from an IT perspective. Supports major incident & critical situation resolution. Requirements + 8 years of experience of working with HR Payroll applications Experience of working with ADP Payroll applications is a plus Proven experience of working with IT service management concepts (ITIL) Good organization, Payroll management, decision making and negotiation skills Responsibility for end-to-end delivery, independence, discipline Ability to contribute with good team spirit, collaboration, and customer focus Strong analytical skills and a deep understanding of the overall context of businessprocesses and technologies Fluency in English is essential (written and spoken)