Information Technology Services Manager

We are looking for an experienced IT Service Manager to join an exciting assignment with a client of Magnit. The role is ideal for someone who enjoys coordinating IT deliveries, working with multiple stakeholders, and driving continuous improvements in service delivery.Role: IT Service ManagerLocation: Stockholm, Linköping or Göteborg, SwedenWork arrangement: In-officeDuration: 6 monthsWorking hours: Approximately 40 hours/weekExperience level: Mid-levelLanguages: Swedish and EnglishKey ResponsibilitiesPlan, coordinate and follow up on IT deliveriesCoordinate maintenance and service management activitiesSupport service owners with budget and cost follow-upIdentify risks, deviations and improvement opportunitiesDrive corrective actions and continuous improvement initiativesMonitor and report service quality, cost, performance and deliveryCoordinate activities across multiple teams and stakeholdersContribute to improving IT processes, services and ways of workingMust-have skillsIT service/delivery planning and coordinationDelivery follow-up and reportingBudget and financial follow-upRisk identification and mitigationContinuous improvementStakeholder coordination across multiple functionsAgile ways of working/methodologiesStrong communication in Swedish and EnglishStructured and proactive working styleStrong relationship and stakeholder-management skills