Dynamics 365 CE Support

D365 CE Support Consultant – Microsoft Partner – Fully Remote (Ireland/Europe)Permanent | Multiple Projects | Microsoft PartnerWe’re working with a leading Microsoft Partner in Ireland who is expanding their Dynamics 365 Customer Engagement (CE) team. This is an ideal role for someone who loves variety, enjoys solving problems, and wants to grow their expertise across multiple projects and industries. 🌟 The OpportunityYou’ll join an established, high-performing D365 CE team delivering support, enhancements, and small change work across several ongoing customer projects. This is a fully remote role based in Ireland, offering long-term stability, strong career progression, and the opportunity to deepen your CE knowledge in a supportive environment. 🔧 What You’ll Be DoingProviding 2nd/3rd line support across D365 CE (Sales, Customer Insight, Power Platform, etc.)Troubleshooting issues, managing tickets, and ensuring timely resolutionWorking closely with functional consultants and developers to deliver fixes and enhancementsSupporting ongoing project work, upgrades, and new feature rolloutsEngaging directly with customers to understand issues and provide clear, helpful guidanceContributing to the continuous improvement of support processes and documentation 🎯 What We’re Looking For3+ years’ experience working with Dynamics 365 CE / CRMStrong understanding of CE modules, configuration, and core functionalityExperience supporting users in a Microsoft Partner or end‑user environmentAbility to analyse issues, identify root causes, and communicate solutions clearlyFamiliarity with Power Platform (Power Automate, Power Apps) is a bonusA proactive, customer-focused mindset 💼 Why Join?Fully remote within IrelandWork across multiple customers and industriesSupportive team with real progression opportunitiesExposure to new features, continuous learning, and Microsoft Partner training pathwaysStable, long-term role with a growing organisation If you’re a D365 CE Support Consultant looking for a role with variety, autonomy, and genuine career development, we’d love to hear from you.