French-speaking Customer Support | Start Your IT Career in Brno, Czech Republic

French-speaking Technical Support Specialist | Brno, Czech RepublicAre you a French speaker with an interest in technology and looking to start or grow your career in IT? Join an international team in Brno, Czech Republic, supporting employees of one of the world's most recognized home furnishing brands. Whether you already have technical support experience or are looking to build a long-term career in IT, this is a great opportunity to receive comprehensive training, gain hands-on technical experience, and develop valuable skills with a global technology leader. About the companyOur client is a global leader in digital services, consulting, and technology solutions. They partner with some of the world's most recognized brands, helping organizations accelerate their digital transformation through innovative technology and outstanding support services. What you'll doProvide first-line technical support to employees via phone, email, and support systemsTroubleshoot technical issues and restore services efficientlyRegister, analyze, prioritize, and resolve incoming support casesKeep users updated on the progress of their casesDocument incidents accurately and maintain detailed case recordsWork closely with internal product and technical teamsResolve technical issues through different support channelsContribute to improving the overall user experience through efficient IT support What we're looking forFluent French and English, both written and spokenInterest in technology, IT, and problem-solvingStrong communication and customer service skillsAbility to prioritize tasks and work effectively under pressureGood understanding of IT products and services is an advantagePrevious technical support experience is beneficial but not essentialKnowledge of ITIL or Agile frameworks is an advantageBusiness-level Czech is a plus, but not required What's offeredHybrid working modelRelocation package for candidates moving from another EU countryComprehensive onboarding and technical training25 days of paid annual leavePerformance bonusMeal allowanceMultisport cardBenefit cardModern office in central Brno with a game room, silent zone, and kitchen facilitiesExpat assistance servicesRegular team-building activitiesExcellent long-term career development opportunities within IT Start or develop your IT career in BrnoYou don't need to be an IT expert to be considered. If you have strong communication skills, enjoy solving problems, and are motivated to develop your technical knowledge, this could be an excellent opportunity to build a long-term international career within IT and technology.Brno is one of Central Europe's growing technology hubs, offering an affordable cost of living, a vibrant international community, excellent public transport, and a high quality of life. About Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company specializing in connecting multilingual professionals with exciting international career opportunities. Through our network of more than 400 partners across 40+ countries, we have successfully helped over 7,000 candidates take the next step in their careers. French speaker ready for your next international opportunity? Apply today and start your IT career in Brno!