Part-time Client Advisor, Norrlandsgatan, Stockholm

WE ARE HIRING A PART-TIME CLIENT ADVISOR TO JOIN OUR AMAZING STORE IN NORRLANDSGATAN, STOCKHOLM!

You will be an ambassador for GANNI. You will work within our beautifully curated stores and report directly to our Store Manager. The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs.

You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.

You will be a part of managing and motivating the store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn. This is a part-time position mainly working on weekends.

Key Responsibilities

BUSINESS

Ensure exceptional client experiencesDeliver outstanding styling sessionsEstablish loyalty within the communityFoster client outreach program to drive footfall to the storeStrive to reach KPI targets and support maintaining a KPI-driven environment.Drive in-store shopping events through your client database and establish a program to foster client relationships.Take part in actıons required in order to achıeve busıness objectıves.Act on opportunities with your team and strive to secure all salesMaintain VM guidelinesStock management in all aspects

OPERATIONS

Support your team in daily operations in the storeStrive to achieve a healthy client loyalty base with in-store activities to foster client relationships.Strive to achieve personal and store targets.Staying engaged on the Hub and keeping up with the academyParticipate in workshops necessary to enhance performance.Responsible for keeping the team environment open, friendly and transparent.Participate in staff meetings every month

COMMUNICATION & DEVELOPMENT

Keep yourself and team members up to date with all relevant information and business trends.Support the development of clear, consistent and organized lines of communicationDrive your own development and strive to enhance your leadership skills

Professional Qualifications

Customer facing experience within fashion retail is requiredStrong client database and experience working with digital clientelingExperience with sales and working within a results-driven and goal-oriented environment.Excellent understanding of key performance indicatorsOmnichannel and omnicommerce understandingExcellent communication skillsAbility to work in a fast-paced environmentFluent in English

THE GANNI WAY

We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!

DIVERSITY, EQUITY & INCLUSION

At GANNI, we are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to thrive. We actively encourage applications from people of all backgrounds - regardless of gender identity, sexual orientation, ethnicity, racial identity, religious belief, disability status, or personal expression.

We believe that diversity drives creativity and innovation, and we are dedicated to building a team that reflects the world around us.

To support unbiased hiring, we kindly ask you not to include your photo, age, or marital status in your CV - we’re only interested in why you’re a great fit for the role.

BE BOLD AND JOIN OUR GANNI COMMUNITY!

We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.