Desktop Support Engineer

Are you a tech-savvy problem solver with a passion for delivering exceptional end-user support? We are looking for a motivated IT Service Desk Desktop Support Engineer to join our dynamic team in Sweden. The Role: As a Desktop Support Engineer, you will be the first line of defense for our internal IT operations. You will be responsible for providing high-quality technical support, troubleshooting hardware/software issues, and ensuring our employees have the seamless technology experience they need to succeed. Key Responsibilities: Provide 1st/2nd line support for desktop, laptop, and peripheral issues.Troubleshoot Windows OS, Office 365, and standard corporate applications.Manage service desk tickets using ITIL-based processes.Set up and configure new hardware for employees.Liaise with internal stakeholders to resolve technical faults efficiently. What We Are Looking For: Experience: 2-4 years in an IT Service Desk / Desktop Support role.Skills: Strong knowledge of Windows environments, Active Directory, and remote support tools.Competencies: Excellent communication skills and a customer-first attitude.Location: Must be based in or willing to commute to Stockholm or Malmo.