SAP VIM Technical Consultant

SAP VIM Technical Consultant My client, a leading international organisation, are looking for an experienced SAP VIM Technical consultant to join the team. This will be an initial 6 month contract and is expected to run much longer than this initial period. The consultant will be responsible for providing L2/ L3 production support, troubleshooting complex incidents, performing root cause analysis, implementing enhancements, and supporting the continuous improvement of SAP OpenText Vendor Invoice Management (VIM) solutions.The ideal candidate should possess strong expertise in SAP VIM configuration, workflow management, invoice capture technologies, and SAP FI/MM integration, with the ability to independently resolve production issues and collaborate with business and technical stakeholders. Key Responsibilities Production Support & Incident ManagementProvide L2/L3 support for SAP OpenText VIM production environments.Troubleshoot and resolve complex incidents related to invoice processing, workflows, document validation, posting, approvals, and integrations.Perform detailed Root Cause Analysis (RCA) and implement permanent fixes.Ensure adherence to SLAs for incident, problem, and change management.Support hypercare activities, major incidents, and business-critical invoice processing issues. SAP VIM Configuration & EnhancementsConfigure and maintain: Document TypesProcess TypesProcess OptionsApproval WorkflowsRole DeterminationBusiness RulesException HandlingArchive Document TypesImplement enhancements and change requests aligned with business requirements.Support workflow modifications, approval matrix updates, and organizational structure changes.Configure Non-PO invoice processing rules, account assignment logic, and approval workflows. Invoice Processing & AutomationSupport end-to-end invoice lifecycle for: PO InvoicesNon-PO InvoicesDown Payment InvoicesCredit/Debit NotesConfigure and troubleshoot automatic derivation logic for: G/L AccountsCost CentersInternal OrdersProfit CentersTax CodesMonitor and optimize invoice automation and touchless processing rates. Capture & Integration SupportManage and support invoice capture solutions including: OpenText Business Center Capture (BCC)Information Extraction Service (IES)OCR-based invoice ingestionTroubleshoot invoice ingestion through: Email ChannelsOCR ScanningManual UploadIDocsArchiveLinkCoordinate with SAP Basis, ABAP, Infrastructure, and OpenText teams for issue resolution. Continuous Improvement & GovernanceIdentify recurring issues and propose process improvements.Participate in solution design discussions and enhancement workshops.Maintain technical and functional documentation.Support testing activities including SIT, UAT, regression testing, and production deployment validation.Train key users and provide knowledge transfer to support teams. Required Skills & ExperienceFunctional & Technical Skills2+ years of SAP OpenText VIM experience with overall SAP experience of 7+ years.Strong hands-on experience in SAP OpenText VIM implementation and AMS support projects.Proven expertise in: OpenText VIM 7.5/7.6/20.x/23.xSAP FI/AP processesSAP MM integrationSAP WorkflowOpenText Archive ServerBCC and/or Information Extraction Service (IES)Experience with invoice ingestion via OCR, Email, IDoc, Manual Upload, and ArchiveLink.Strong knowledge of: PO/NPO ProcessingApproval WorkflowsChart of Accounts (CoA)Expense TypesRole DeterminationException HandlingExperience in auto-account assignment and derivation logic for Non-PO invoices.Ability to debug and analyze workflow failures, document processing errors, posting failures, and integration issues. Support & Troubleshooting SkillsStrong experience handling Sev-1, Sev-2 incidents.Experience with RCA preparation and problem management.Ability to analyze logs, workflows, document processing chains, and SAP FI posting issues.Experience coordinating cross-functional teams for issue resolution. Nice to HaveSAP S/4HANA experience.VIM Fiori Applications experience.OpenText Enterprise Scan / ICC exposure.SAP Ariba Invoice Integration.SAP Digital Reporting Compliance (DRC).e-Invoicing implementation/support experience.ABAP debugging knowledge.ServiceNow ticket management experience.